As soon as you make contact with me, I will arrange a mutually convenient date

and time to visit you to discuss your decorating requirements.  This will enable

me to prepare a detailed Estimate for you, setting out the estimated costs

of labour and materials required for the job, based on current trade and retail prices.

    I receive discounts from some Trade Suppliers and any discounts that I do receive

are passed on to my customers.  I normally prepare written estimates over the

weekend immediately following my visit.  However, if it possible to provide it to

you earlier then I will try my utmost to do so.  Where possible, estimates

will be sent by email but if you need a printed copy sent by post please just say.

    Estimates are provided in good faith and are based on what I see and what we discuss

during my visit.  However, unforeseen situations can occur from time to time, e.g.

where damaged plaster might be hidden behind furniture, or beneath existing

wallpaper and not visible until furniture has been moved and wallpaper removed.

I don't automatically make any provision for such defects in my costings for estimates,

so if once work has commenced it becomes apparent that additional labour

and materials will be required, you will be informed immediately.

We will then discuss what additional charges might apply so you will

always be kept fully informed every step of the way.